Operations WorkspaceCustomer Success
Every client portal you've shared. Retention, communication, renewal.
Active Client Centers
Each row = one shareable read-only link for the client. Manage installs in Jobs →
- Lincoln Unified School DistrictLincoln HS Stadium · Stockton, CA
- City of BellevueMaple Park Soccer Complex · Bellevue, WA
- Riverdale AcademyRiverdale Academy Field · Atlanta, GA
- U.S. ArmyFort Bragg Multi-Use · Fayetteville, NC
Renewal Radar121 fields
Fields within 2 years of warranty expiry. Year-6 nudge window. Auto-derived from Field records.
19 AstroTurf-held (defend)·102 competitor-held (steal)
- Steal (FieldTurf) overdueUniversity of Notre DameNotre Dame Stadium · Notre Dame, IN
- Steal (FieldTurf) overdueGarland ISD5 high school turf install · Garland, TX
- Steal (Sprinturf) overdueOrange County Public SchoolsMulti-school turf upgrades · Orlando, FL
- Steal (FieldTurf) overdueBroward County Public SchoolsMulti-school athletic facility upgrades · Fort Lauderdale, FL
- Steal (FieldTurf) overdueMiami-Dade County Public SchoolsMulti-school athletic facility upgrades · Miami, FL
- Steal (Hellas) overdueHouston Independent School DistrictMulti-school athletic facility upgrades · Houston, TX
- Steal (FieldTurf) overdueEastern Washington UniversityRoos Field 'red turf' · Cheney, WA
- Steal (FieldTurf) overdueU.S. Air Force AcademyFalcon Stadium turf · Colorado Springs, CO
- Steal (FieldTurf) overdueClark County School District12 high school turf upgrades · Las Vegas, NV
- Defend overdueChandler Unified School District5 high school stadium upgrade · Chandler, AZ
- Steal (FieldTurf) overdueBoise State UniversityAlbertsons Stadium 'blue turf' · Boise, ID
- Steal (Hellas) overdueNAS PensacolaTactical training field surface · Pensacola, FL
+ 109 more — see /app/fields
Customer Success Playbook
Hit these touchpoints for every active client.
- 1Send portal link at NTPWithin 24 hours of notice-to-proceed, send the client portal link so they can track progress without calling.
- 2Weekly photo updatesForeman uploads 1–2 site photos per phase. Auto-flows to client portal.
- 3Phase-complete emailEvery phase advance triggers an email with the new % complete.
- 4Substantial completion walkthroughSchedule on-site walkthrough at 90% complete. Build punch list together.
- 5GMAX cert + warranty handoffDeliver cert + 8-year warranty docs at acceptance. Schedule annual maintenance check.
- 6Year 6 — renewal nudgeReach out 18 months before predicted resurface to lock the next bid.